Shipping Policy
Scitec Nutrition Malaysia works with a number of third-party logistic partners, both locally and internationally. All successful orders will be packed and shipped out within the next 2-7 working days. Tracking information will be provided to you via WhatsApp once your parcel is dispatched out to our courier partner, hence kindly ensure that the mobile number is valid, in order to receive this notification.
The delivery time frame advertised is not a 100% guarantee but is an estimation of shipping duration by our courier partners.
Once the parcel is handed over to our logistic partners, we are not liable for the delivery process and do not take responsibility for the following:
- Delayed item(s) due to reasons beyond our control such as courier service delays, emergency, adverse weather conditions, or other environmental factors.
- Non-delivery or missing item(s) due to incorrect postal addresses or contact information provided, and unresponsive or unreachable recipient.
- Do ensure to provide an accurate shipping address and contact information, as it cannot be changed after a successful order.
Should you have any issues regarding your shipment, please liaise and contact the logistic company directly with your tracking information for further assistance. Alternatively, you may contact us at sales@gazpro.com.my to assist you further.